What Our Warranty Covers
- One full year on labor and on every part we install.
- Free re-repair: if the repaired problem returns during the warranty period, we fix it completely free of charge.
- Money back: if we cannot resolve the problem, we refund the cost of that repair.
- Free warranty visits: no visit fee and no travel surcharge for warranty calls.
- In writing: you receive written warranty confirmation with your invoice.
Original OEM Parts Only
We stand behind our work because we stand behind our parts. We install only original manufacturer (OEM) parts — no counterfeits and no generic substitutes. Genuine parts fit correctly, perform to the manufacturer's specifications and last longer.
How to Make a Warranty Claim
- Call (415) 416-5416 or email [email protected].
- Tell us the date of the original repair or your invoice number.
- We schedule a visit and fix the issue at no charge — or refund the repair if it can't be resolved.
The warranty applies to the specific issue repaired and the parts installed. It doesn't cover unrelated failures of other components, damage from misuse or accidents, or problems caused by plumbing, electrical supply or venting outside the appliance.